We build teams that plug directly into your business — not around a generic script, but around your actual process. Every agent is trained with your goals in mind. Whether you’re growing, streamlining, or outsourcing for the first time, our services are built to get results and keep your operations running clean.
We don’t just answer calls — we protect your brand.
Our support agents are trained to handle your customers the way your in-house team would: with patience, professionalism, and a focus on solving the issue, not passing it off.
We set up custom workflows based on your tools and processes, and we coach agents to sound natural, not scripted. You’ll get consistent reporting, real QA feedback, and a clear view of how support is impacting your customer experience.
Our sales reps are built to represent you with confidence. Whether it’s cold outreach or following up on inbound leads, our teams know how to qualify prospects, pitch the right solutions, and close.
We tailor all sales processes to your product and market. Agents are trained to represent your brand the right way — and track performance the right way too. You will see call data, conversion data, and real lead quality — and we’ll keep improving based on results.
We take on the essential tasks that set up your team’s time. Our agents handle basic data entry with speed, accuracy, and full attention to detail.
That includes inputting records, updating spreadsheets, formatting documents, and managing repetitive tasks that need consistency more than complexity.
We follow your instructions, meet your deadlines, and make sure your information stays clean and organized — so your in-house team can stay focused on higher-value work.
Our tech support teams are trained to solve issues clearly and calmly. Whether it’s login issues, onboarding problems, feature questions, or bug triage, we help your users get unstuck without escalating an experience.
Agents are equipped with product knowledge, use-case scenarios, and response templates, but we don’t believe in reading word-for-word memorized scripts. You’ll get consistent troubleshooting, clearer documentation, and user feedback you can act on.
Need a landing page? A set of ads? Clean visuals for your campaign? We’ve got it. Our creative team works with your marketing and product teams to design what you need — without missed deadlines or long onboarding.
We handle ad design, social graphics, emails, decks, templates, light video editing, and more. We match your tone, style, and brand so you can stay consistent and keep things moving.
Your business may not need one specific service; it may need a blend. That’s where our custom BPO structures come in.
We’ll help you map out the roles you need, the workflows to support them, and the training it’ll take to get results.
We assign a dedicated lead, build performance tracking from day one, and keep communication clear. Whether it’s a cross-functional team or a niche role that’s new, we’ll help you scale it without guesswork.
Arberia 111, C2/7
Prishtinë, Kosovë
Careers@logtecsol.com
Info@logtecsol.com
Al Nasr Rd., Heliopolis
Cairo, Egypt
Careers@logtecsol.com
Info@logtecsol.com
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